Friday
posted this on January 07, 2009 02:52 pm
We are online for phone and email support, Monday-Friday from 11 AM to 5 PM Eastern Time. Our support center is often the best way to get a question answered the quickest, so we encourage you to contact us via the support center.
We promise to answer all tickets within 2 hours of receipt (during our business hours). Our agents sometimes experience unpredictable spikes in call volumes, and are helping customers who phoned us first.