Friday
posted this on October 13, 2009 06:31 pm
Ordering something online is not always easy. Through a variety of proprietary methods, we have done our very best to make sure that the colors you see online match what you get in person.
We also have taken extraordinary measures to display our products as realistically as possible. Patterns flow the same on your physical product as they do online. The scales shown are indeed accurate and tested. In short, we guarantee that you will get what you see.
In fact, we think that the pictures don't do our products 100% justice. An editor for a magazine who received our products for an article said "the fabric is MUCH prettier than I thought it would be". In this case, she thought the fabric would be more like a canvas, but instead, was bright, brilliant and of very high quality.
In short, we are proud of our products. We've went to great lengths to display them accurately. And if we fail to deliver on our quality promise, we'll take care of it---either with a refund or a replacement.