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Knowledge Base/Getting Started

Fabric Selection: All about Standard Fabrics

Alluminare Jan 07, 2009

About the Fabric Itself

Our standard fabric selection is vast.  We offer smooth cotton, linen, suede, paper, wood veneer, cane and bamboo.  In general, if a particular fabric does not specify the material in its name (I.e. White Linen, Cranberry Suede, Japanese Cane) then it is made from cotton sheeting.

How long does it take to get a standard fabric order?

It takes any order made with standard fabric 2-4 weeks to produce.  Shipping is from Georgia and is in additon to this time.  We work hard to ship quicker than expected, so you may even see your products arrive earlier than this.  

Can I rush a standard fabric order?

Yes, you can rush a standard fabric order.  To inquire about rush service, please follow these steps:

1.  Open a ticket to us with the SKU of the item you wish to inquire about

2.  Tell us when you need it on site and where you are shipping to (City/State or Zip code)

3.  We'll check with our production department and find out if rush is available to meet your needs. Rush availability is dependent on our current production queue and material stock.

Please note: there is no additional fee for rush service!

Can I buy just the standard fabric for other projects?

We do not sell yardage of our standard fabrics at this time.

Do you accept Customer's own materials (COM)? 

We only produce products with materials we have tested and stock, we do not accept COM.

Can you sell me just the light so I can add my own fabric?

No, we only sell complete fixtures.  You cannot add your own fabric.

How true is the color?

Colors vary from monitor to monitor, regardless of the website.  If you are unsure and must match an existing item or color, order a sample to work from.

 

I need a fabric that you used to carry, but I cannot find it on the site anymore, can I still order it?

Our fabric selection changes from time to time, and some materials may go out of stock or be discontinued.  If you are looking for something that is not on the site, please open a support ticket with us and we will research it for you!

 
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