<?xml version="1.0" encoding="UTF-8"?>
<entry>
  <created-at type="datetime">2009-01-07T21:26:35-05:00</created-at>
  <current-tags>away complete contact email fax hour phone support</current-tags>
  <forum-id type="integer">28796</forum-id>
  <hits type="integer">3615</hits>
  <id type="integer">17798</id>
  <is-highlighted type="boolean">true</is-highlighted>
  <is-locked type="boolean">true</is-locked>
  <is-pinned type="boolean">true</is-pinned>
  <is-public type="boolean">true</is-public>
  <last-post-id type="integer">19811</last-post-id>
  <organization-id type="integer" nil="true"></organization-id>
  <position type="integer" nil="true"></position>
  <posts-count type="integer">1</posts-count>
  <replied-at type="datetime">2010-01-05T22:05:10-05:00</replied-at>
  <replied-by type="integer">Alluminare</replied-by>
  <submitter-id type="integer">173774</submitter-id>
  <title>Contacting Us</title>
  <updated-at type="datetime">2010-01-05T22:05:10-05:00</updated-at>
  <posts type="array">
    <post>
      <body>&lt;h2&gt;Option 1:&amp;nbsp; Fast &amp;amp; Easy: Open a Support Ticket&lt;/h2&gt;
&lt;p&gt;By far, the quickest and easiest way to contact us.&amp;nbsp; Check and respond your support ticket online or by email and keep a record of your request - especially helpful for more complex issues.&amp;nbsp; We will assign your ticket to a specialist within 2 business hours and strive to solve your ticket within 4 business hours.&amp;nbsp; &lt;a href=&quot;http://alluminare.zendesk.com/requests/anonymous/new&quot;&gt;Click here&lt;/a&gt; to open a ticket.&lt;/p&gt;
&lt;h2&gt;Option 2:&amp;nbsp; Faster: Chat with Us&lt;/h2&gt;
&lt;p&gt;Do you have a quick question?&amp;nbsp; Chat is the fastest way to get it answered, and if our chat representatives don't have the answer immediately, they will open a ticket for you on the spot.&amp;nbsp; We're on chat during our normal business hours and can help you right away.&amp;nbsp;&lt;a href=&quot;https://server.iad.liveperson.net/hc/21448325/?cmd=file&amp;amp;file=visitorWantsToChat&amp;amp;site=21448325&amp;amp;byhref=1&amp;amp;imageUrl=https://server.iad.liveperson.net/hcp/Gallery/ChatButton-Gallery/English/General/1a&quot; target=&quot;chat21448325&quot; onclick=&quot;javascript:window.open('https://server.iad.liveperson.net/hc/21448325/?cmd=file&amp;amp;file=visitorWantsToChat&amp;amp;site=21448325&amp;amp;imageUrl=https://server.iad.liveperson.net/hcp/Gallery/ChatButton-Gallery/English/General/1a&amp;amp;referrer='+escape(document.location),'chat21448325','width=475,height=400,resizable=yes');return false;&quot;&gt;Click here&lt;/a&gt; to chat!&lt;/p&gt;
&lt;h2&gt;Option 3:&amp;nbsp; Call Us&lt;/h2&gt;
&lt;p&gt;We are available Monday through Friday at 866 526 7748.&amp;nbsp; Our team of phone support specialists is small, but can help with more complex questions.&lt;/p&gt;
&lt;h2&gt;&amp;nbsp;&lt;/h2&gt;
&lt;h2&gt;Fax:&lt;/h2&gt;
&lt;p&gt;Our fax number is 866 986 9966.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Mail:&lt;br /&gt;&lt;/h2&gt;
&lt;p&gt;14525 SW Millikan Way #24152&lt;/p&gt;
&lt;p&gt;Beaverton, OR&lt;/p&gt;
&lt;p&gt;97005-2343&lt;/p&gt;
&lt;p&gt;USA&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;</body>
      <body-html>&lt;h2&gt;Option 1:&amp;nbsp; Fast &amp; Easy: Open a Support Ticket&lt;/h2&gt;
&lt;p&gt;By far, the quickest and easiest way to contact us.&amp;nbsp; Check and respond your support ticket online or by email and keep a record of your request - especially helpful for more complex issues.&amp;nbsp; We will assign your ticket to a specialist within 2 business hours and strive to solve your ticket within 4 business hours.&amp;nbsp; &lt;a href=&quot;http://alluminare.zendesk.com/requests/anonymous/new&quot;&gt;Click here&lt;/a&gt; to open a ticket.&lt;/p&gt;
&lt;h2&gt;Option 2:&amp;nbsp; Faster: Chat with Us&lt;/h2&gt;
&lt;p&gt;Do you have a quick question?&amp;nbsp; Chat is the fastest way to get it answered, and if our chat representatives don't have the answer immediately, they will open a ticket for you on the spot.&amp;nbsp; We're on chat during our normal business hours and can help you right away.&amp;nbsp;&lt;a href=&quot;https://server.iad.liveperson.net/hc/21448325/?cmd=file&amp;amp;file=visitorWantsToChat&amp;amp;site=21448325&amp;amp;byhref=1&amp;amp;imageUrl=https://server.iad.liveperson.net/hcp/Gallery/ChatButton-Gallery/English/General/1a&quot; onclick=&quot;javascript:window.open('https://server.iad.liveperson.net/hc/21448325/?cmd=file&amp;amp;file=visitorWantsToChat&amp;amp;site=21448325&amp;amp;imageUrl=https://server.iad.liveperson.net/hcp/Gallery/ChatButton-Gallery/English/General/1a&amp;amp;referrer='+escape(document.location),'chat21448325','width=475,height=400,resizable=yes');return false;&quot; target=&quot;chat21448325&quot;&gt;Click here&lt;/a&gt; to chat!&lt;/p&gt;
&lt;h2&gt;Option 3:&amp;nbsp; Call Us&lt;/h2&gt;
&lt;p&gt;We are available Monday through Friday at 866 526 7748.&amp;nbsp; Our team of phone support specialists is small, but can help with more complex questions.&lt;/p&gt;
&lt;h2&gt;&amp;nbsp;&lt;/h2&gt;
&lt;h2&gt;Fax:&lt;/h2&gt;
&lt;p&gt;Our fax number is 866 986 9966.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Mail:&lt;br /&gt;&lt;/h2&gt;
&lt;p&gt;14525 SW Millikan Way #24152&lt;/p&gt;
&lt;p&gt;Beaverton, OR&lt;/p&gt;
&lt;p&gt;97005-2343&lt;/p&gt;
&lt;p&gt;USA&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;</body-html>
      <created-at type="datetime">2009-01-07T21:26:35-05:00</created-at>
      <entry-id type="integer">17798</entry-id>
      <forum-id type="integer">28796</forum-id>
      <id type="integer">19811</id>
      <updated-at type="datetime">2010-01-05T22:05:10-05:00</updated-at>
      <user-id type="integer">173774</user-id>
    </post>
  </posts>
</entry>
